GAO finds spotty agency compliance with IDEA Act requirements
The watchdog revealed “varying levels of content and detail” in reports on 21st Century Integrated Digital Experience Act standards.
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VA to make new tele-emergency care service available across U.S.
A tele-EC pilot program assisted more than 60,000 callers, the agency said.
State Department opens online passport renewal service to full public
While there are still a few limitations, the new online renewal system brings a new level of convenience and security to Americans who need a new passport,…
Digital service migration to USA.gov: ‘a step backward’ or long overdue?
As Benefits.gov shutters, former federal IT officials weigh in on the coming government website migration.
White House, VA launch new website to protect veterans from fraud
At the second anniversary of the PACT Act, the Department of Veterans Affairs announced a consolidated website with information about preventing fraud and scam attempts.
VA moving to Login.gov and ID.me for managing health care services
3 million veterans will be affected by the change in sign-in experiences, the agency announced Wednesday.
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GSA teases new open-source customer experience tool
Robin Carnahan said the “Gov CX Analyzer” will leverage AI features to improve customer interactions with government websites.
New TMF investments boost agency projects in generative AI, digital service delivery, accessibility
Nearly $50 million in targeted investments awarded to the Departments of State, Education and Commerce.
GSA welcomes nominations for advisory committee focused on federal transparency efforts
The Open Government Federal Advisory Committee will be made up of public and private sector participants experienced in open government and improving government delivery services.
As House task force work begins, Rep. Bonamici is ‘very worried’ about AI — ‘and we all should be’
In a Q&A with FedScoop, the Oregon Democrat discusses her legislative priorities with the task force, as well her focus on the need to address bias, lack…