A new report highlights how automation and process mining tools give agencies, including USDA, IRS and the U.S. Navy, new abilities to modernize operations.
Government leaders report automation has fast-tracked large-scale service improvements faster and at lower costs than big-ticket IT modernization projects.
In a recent interview with FedScoop at the IT Modernization Summit, Schroeder explained that "we need to start talking about transformation wholesale at the enterprise, using new…