The department has 66 automations in production with 29 more on the way, after establishing an operations and maintenance service a year ago.

The Federal RPA Community of Practice is behind much of the increase, despite RPA being but one type of automation.

The RPA CoP is emphasizing process optimization ahead of automation projects, with a handbook planned for this year.

The agency's RPA Governance Team is handling infrastructure and licenses.

The guidance spans six themes intended to help agencies launch an RPA program or upgrade existing services.