passports Archives

passports

State Department opens online passport renewal service to full public

While there are still a few limitations, the new online renewal system brings a new level of convenience and security to Americans who need a new passport,…

Sep 19, 2024 By Billy Mitchell

passports, identity — (Bureau of Consular Affairs / Facebook)

State Department made little progress on online passport renewal the last decade

An IG report finds over-reliance on the Office of Consular Systems and Technology caused the delays.

Sep 7, 2021 By Dave Nyczepir

How was your experience of getting a passport? (Tony Webster / Flickr)

Crowdsourced suggestions for passport process get a close look from State Department

The first step in user-centered design? Consult the user.

Jul 28, 2017

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