(Getty Images)
Matt Lira speaks at the 2017 Digital Nation Summit. (FedScoop)
CIOs largely oversee digital user experience currently, but that could change, says Matt Lira, if agencies had customer experience officers (CXOs).
Nov 6, 2020
By
Dave Nyczepir
USDA’s Jamie L. Whitten building. (Tajha Chappellet-Lanier)
Matt Lira speaks Oct. 3, 2018, at the Digital Transformation Summit presented by Dell Technologies and produced by FedScoop. (FedScoop)
U.S. Department of Agriculture headquarters Whitten Building, in Washington, D.C., on May 26, 2017. USDA Photo by Lance Cheung.
A group of the 2018 Civic Digital fellows. (Courtesy of Coding it Forward)
Joanne Collins-Smee, head of GSA’s IT Modernization Centers of Excellence program, at the 2018 IT Modernization Summit.
(Ted Eytan / Flickr)
Matt Lira speaks March 14, 2018, in Washington, D.C., at the Federal Innovation Summit sponsored by Samsung and presented by FedScoop. (FedScoop)
Chris Liddell delivers a keynote address at the 2017 FedTalks at Night. (FedScoop)