Why agencies need to focus on modernizing public interaction over infrastructure
How the concept of a ‘connectivity cloud’ can enable agencies to bring greater uniformity of user experience and protection to their siloed IT systems.
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IT Modernization
State Department opens online passport renewal service to full public
While there are still a few limitations, the new online renewal system brings a new level of convenience and security to Americans who need a new passport,…
Labor’s modernization must accelerate to meet demands of transforming jobs market, Ahluwalia says
To keep pace with the demands of a transforming jobs market, the Labor Department must keep driving forward with modernization efforts, now-former CIO Gundeep Ahluwalia said.
Gundeep Ahluwalia leaving Department of Labor after 8 years as CIO
In a note to staff, Ahluwalia called the department's biggest accomplishment during his tenure its "ability to attract talent and create leaders."
Modernizing a state Medicaid agency’s technology platforms
EY’s John Joaquin shares how an alliance between EY and ServiceNow brought modern, consumer-friendly systems to one state’s Medicaid agency.
FedRAMP ‘undeniably’ in state of limbo without final OMB modernization guidance, Rep. Connolly says
However, that “limbo” is an improvement from where the program was not long ago, Connolly admitted.
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FTC modernization, enforcement efforts jeopardized by cuts, officials say
Chair Lina Khan and Commissioner Rebecca Slaughter warn House lawmakers that appropriations cuts will harm modernization efforts and impact the workforce.
Data tracking, AI and modernization: How SSA has ditched its paper-based past
Social Security Administration leaders say the “data rich” agency is undergoing cultural change with its adoption of SecurityStat and embrace of several AI tools.
Leveraging AI to modernize government IT systems
Ben Snively, Amazon Web Services, and Ross Autry, IBM, discuss how generative AI is affecting the way federal agencies modernize legacy systems and migrate to the cloud.
Labor Department has ‘a leg up’ on artificial intelligence, new CAIO says
Though the agency isn’t pursuing a “big-bang approach” when it comes to AI, Mangala Kuppa says DOL is poised to scale those systems quickly.