high-impact service providers (HISPs) Archives

high-impact service providers (HISPs)

ITIF calls for watchdog to assess critical agencies’ progress on digital experience

An analysis by the nonprofit found that just one-third of HISPs had websites compliant with government’s resource for accessible, mobile-friendly websites.

Oct 24, 2022 By Dave Nyczepir

The General Services Administration (GSA) Headquarters building in Washington, DC, November 21, 2016. (SAUL LOEB/AFP via Getty Images)

TMF to allocate $100M for high-impact customer experience improvement projects

Agencies that provide public-facing information, benefits, services and programs have until August 1, 2022, to apply for expedited consideration.

Jun 16, 2022 By Dave Nyczepir

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