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Consumer Financial Protection Bureau

CFPB Director Rohit Chopra speaks during a Senate Banking, Housing, and Urban Affairs Committee hearing in Washington, D.C., on June 13, 2023. (Photo by Michael A. McCoy/Getty Images)

CFPB urged by consumer groups to take action on banks’ use of algorithms

Consumer Reports and the Consumer Federation of America ask the agency for “regulatory clarity” on how financial institutions use “discriminatory” tools to guide credit decisions.
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File photograph dated May 6, 2010 shows traders on the floor of the New York Stock Exchange looking at stocks during the final minutes of trading during the Wall Street “flash crash”, which was prompted by one firm’s algorithm selling off 75,000 stocks in 20 minutes, according to a joint report by the Securities and Exchange Commission (SEC) and the US Commodity Futures Trading Commission (CFTC). TIMOTHY A. CLARY/AFP via Getty Images)

CFTC eyes natural language processing to standardize data, improve customer experience

Commodity Futures Trading Commission employees need standardized data to effectively oversee product markets.
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