Google’s Chris Hein on how AI is changing how citizens relate to government

Today we have a special Daily Scoop podcast recorded from the Mandalay Bay Resort and Casino in Las Vegas, home of Google Cloud Next 2024, featuring Chris Hein, director of customer engineering for Google Public Sector.

During the conversation, Hein discussed how AI is transforming citizen services, the importance of trust and openness in AI, and why security remains a top differentiator in the public sector tech marketplace.