Clare Martorana

Clare Martorana took on one of the most important leadership roles in federal IT in 2021 as President Biden’s Federal CIO. Martorana said in this new role, and as CIO of the Office of Personnel Management before it, she experienced the resiliency and strength of the federal IT workforce in the face of adversity. “The one thing the pandemic has shown us as a federal enterprise is that when we lean into using modern tools and technology, we can deliver on our mission in ways we initially thought were impossible,” she said. “We’ve found new ways of working and collaborating with our colleagues — and have also identified areas in which we can be working smarter, such as by enabling digital signatures, launching agency self-service tools, websites that are focused on customer needs, and giving the federal workforce and the American people access to digital forms…The pandemic has shown us that it’s more important than ever to think about ways we can deliver exceptional customer service to our citizens anytime, anywhere, from any device securely.”